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Shipping & Return

Shipping Policy

Order Processing

Processing Time: Pre-Paid & COD Orders are processed within 1-3 business days (excluding weekends and holidays).

Shipping Confirmation: You will receive an email or Whatsapp or Massage notification with tracking information once your order has shipped.

Shipments Delivery Periods

Standard Shipping:

Major Cities: Expect your package between 3 and 5 business days.

Remote Villages: Your treasure will take 7 to 10 business days to find its way.

International Shipping :

Processing Time: Just 2 business days!

Delivery Time: It takes around  8–12 business days for your package to fly over the seas.

Note: Shipping times may vary due to carrier delays or other unforeseen circumstances beyond our control.

Return Policy

Eligibility for Returns

Time Frame: Returns are accepted within 24 Hourse of the delivery date. Once open The Products Not Accepted Return Policy

Condition: Products must be in their original condition, Un-opened , Demage ,Un-Used, broken, leakage or any other and with Unboxing Video Proof Attached
[[email protected]]

Non-returnable Items: Certain items such as [customized products, intimate goods, sale items] are final sale and not eligible for return.

Return Process

1. Request a Return: Contact us at [[email protected]] with your order number and reason and Unboxing Video attached for return.

2. Return Authorization: Once approved, we will provide instructions on how to send the item back.

3. Refunds: Once we receive and inspect the returned item, we’ll notify you about your refund status. Refunds will be processed to the original payment method within [5-7] business days.

Note: Return shipping costs are the customer’s responsibility unless the return is due to a product defect or error on our part.

Exchanges & Cancellations

Exchanges

We only replace items if they are defective or damaged. If you need an exchange, please contact us at ” [email protected] “.

Cancellations

  • Before shipping or within 24 hours of the order, a full refund will be
  • No refunds once shipped.
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