1. Request a Return: Contact us at [team.avalnaturals@gmail.com] with your order number and reason and Unboxing Video attached for return.

2. Return Authorization: Once approved, we will provide instructions on how to send the item back.

3. Refunds: Once we receive and inspect the returned item, we’ll notify you about your refund status. Refunds will be processed to the original payment method within [5-7] business days.

Note: Return shipping costs are the customer’s responsibility unless the return is due to a product defect or error on our part.