Privacy Policy

Welcome to Aval Naturals. Your privacy is important to us. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or purchase our products.

1. Information We Collect

  • Personal Information: Name, email address, phone number, and shipping details when you make a purchase or contact us.
  • Non-Personal Information: Browser type, IP address, and cookies to improve user experience.

2. How We Use Your Information

  • To process and fulfill orders.
  • To communicate with you regarding orders, promotions, and customer support.
  • To improve our website and services.
  • To comply with legal obligations.

3. Sharing Your Information

  • We do not sell or rent your personal information.
  • Your details may be shared with trusted third-party service providers for order fulfillment and payment processing.
  • We may disclose your information when required by law.

4. Data Security

  • We implement security measures to protect your personal information.
  • However, no method of transmission over the internet is 100% secure.

5. Your Rights

  • You can request access, correction, or deletion of your personal data.
  • You may opt-out of marketing communications at any time.

6. Changes to This Policy

We reserve the right to update this Privacy Policy. Changes will be posted on this page.

7. Contact Us

For any questions about this Privacy Policy, please contact us:

📧 Email: [email protected]
📞 Phone: 9843291617 / 9344052046
💬 WhatsApp: 9843291617

By using our website, you agree to this Privacy Policy.

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Shipping & Return

Shipping Policy

Order Processing

Processing Time: Pre-Paid & COD Orders are processed within 1-3 business days (excluding weekends and holidays).

Shipping Confirmation: You will receive an email or Whatsapp or Massage notification with tracking information once your order has shipped.

Shipments Delivery Periods

Standard Shipping:

Major Cities: Expect your package between 3 and 5 business days.

Remote Villages: Your treasure will take 7 to 10 business days to find its way.

International Shipping :

Processing Time: Just 2 business days!

Delivery Time: It takes around  8–12 business days for your package to fly over the seas.

Note: Shipping times may vary due to carrier delays or other unforeseen circumstances beyond our control.

Return Policy

Eligibility for Returns

Time Frame: Returns are accepted within 24 Hourse of the delivery date. Once open The Products Not Accepted Return Policy

Condition: Products must be in their original condition, Un-opened , Demage ,Un-Used, broken, leakage or any other and with Unboxing Video Proof Attached
[[email protected]]

Non-returnable Items: Certain items such as [customized products, intimate goods, sale items] are final sale and not eligible for return.

Return Process

1. Request a Return: Contact us at [[email protected]] with your order number and reason and Unboxing Video attached for return.

2. Return Authorization: Once approved, we will provide instructions on how to send the item back.

3. Refunds: Once we receive and inspect the returned item, we’ll notify you about your refund status. Refunds will be processed to the original payment method within [5-7] business days.

Note: Return shipping costs are the customer’s responsibility unless the return is due to a product defect or error on our part.

Exchanges & Cancellations

Exchanges

We only replace items if they are defective or damaged. If you need an exchange, please contact us at ” [email protected] “.

Cancellations

  • Before shipping or within 24 hours of the order, a full refund will be
  • No refunds once shipped.
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