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Processing Time: Pre-Paid & COD Orders are processed within 1-3 business days (excluding weekends and holidays).
Shipping Confirmation: You will receive an email or Whatsapp or Massage notification with tracking information once your order has shipped.
Standard Shipping:
Major Cities: Expect your package between 3 and 5 business days.
Remote Villages: Your treasure will take 7 to 10 business days to find its way.
International Shipping :
Processing Time: Just 2 business days!
Delivery Time: It takes around 8–12 business days for your package to fly over the seas.
Note: Shipping times may vary due to carrier delays or other unforeseen circumstances beyond our control.
Time Frame: Returns are accepted within 24 Hourse of the delivery date. Once open The Products Not Accepted Return Policy
Condition: Products must be in their original condition, Un-opened , Demage ,Un-Used, broken, leakage or any other and with Unboxing Video Proof Attached
[team.avalnaturals@gmail.com]
Non-returnable Items: Certain items such as [customized products, intimate goods, sale items] are final sale and not eligible for return.
1. Request a Return: Contact us at [team.avalnaturals@gmail.com] with your order number and reason and Unboxing Video attached for return.
2. Return Authorization: Once approved, we will provide instructions on how to send the item back.
3. Refunds: Once we receive and inspect the returned item, we’ll notify you about your refund status. Refunds will be processed to the original payment method within [5-7] business days.
Note: Return shipping costs are the customer’s responsibility unless the return is due to a product defect or error on our part.
We only replace items if they are defective or damaged. If you need an exchange, please contact us at ” team.avalnaturals@gmail.com “.